As the leaves fall and there is a whiff of pumpkin spice everything in the air, my thoughts turn to my soaping cave, customer service, and business in general. I am facing the ever looming possibility that perhaps I need to add something to my product line that is not soap, but can be used in a bathtub.
So, with that said, I’d love to hear from you. When you buy soap, what other products do you typically purchase as well? Do you need a huge lineup of soaps and bath bombs and balms, or do you like a tight offering of products?